Terms of Use

Check the terms and conditions of VetBot AI.

Article 1 (Purpose)

The purpose of this agreement is to stipulate all matters, including conditions and procedures, rights and obligations between VetAI members and JPI Healthcare Co., Ltd. (hereinafter referred to as the "Company") and other necessary matters in the use of VeteBot AI's services provided by the Company.

Article 2 (Definition of Terms)

The definitions of major terms used in these Terms and Conditions are as follows.

  • Homepage: Refers to the web-based VetBot AI site (currently https://vetbot-jpi.com) operated by the Company.
  • Member: A person who agrees to the terms and conditions of this site and has registered as a member by providing personal information, and who enters into a contract with the Company or makes use of the site.
  • Usage Agreement: Refers to the contract concluded between the Company and the member in relation to the use of this site.
  • Member ID (hereinafter “ID”): A unique combination of letters and numbers assigned to each member for identification and use of services.
  • Password: A combination of letters and numbers selected by the member to confirm that the member matches the ID given to the member and to protect the member's rights and interests.
  • Operator: Refers to the operator who opens and operates a homepage on the service.
  • Posts: Refers to various types of information such as text, photos, videos, and links posted on the service by members when using the service.
  • Termination (withdrawal): Refers to the cancellation of a use contract by a member.

Article 3 (Rules other than terms and conditions)

Matters not specified in these Terms and Conditions shall be subject to the provisions and commercial practices of the Framework Act on Telecommunications, the Telecommunications Business Act, the Act on Information and Communications Network Utilization and Promotion, etc., and other related laws and regulations.

Article 4 (Conclusion of Use Agreement)

  • The service agreement is established when a person who intends to use the site by registering as a member agrees to the contents of these terms and conditions, applies for membership, and the Company approves the service agreement.
  • Anyone who wishes to register as a member and use the service will be deemed to have expressed their agreement to these terms and conditions by reading these terms and conditions and selecting “I agree” below when applying for membership on the site.
  • Matters not specified in these Terms and Conditions shall be subject to relevant laws such as the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.”, “Act on Regulation of Terms and Conditions”, “Telecommunications Business Act”, and the individual service terms and conditions, usage regulations or detailed guidelines provided by the Company.

Article 5 (Application for Use)

  • To register as a member and apply for use of the VetAI service, you must agree to the Terms of Use on the membership registration screen or member information registration screen shown on the website and fill out the required information according to the membership application form provided by the company.
  • Members who do not register their true information, such as by stealing other people's information or registering false information, cannot claim any rights in relation to the use of the site and may be punished according to relevant laws and regulations.

Article 6 (Personal Information Processing Policy)

The site and its operator do not have passwords among the personal information provided when registering as members, and follow the site's personal information processing policy in relation to this.
The operator strives to protect members' personal information, including member registration information, in accordance with relevant laws and regulations.
Regarding the protection of members' personal information, we follow the relevant laws and the personal information processing policy established by the site.
However, the operator is not responsible for any information exposed due to the member's fault or negligence, or the negligence of any third party to this agreement.
If a member registers or distributes illegal postings, such as posts that interfere with public morals or violate national security, the operator may view the member's data upon request from the relevant agency and submit the data to the relevant agency as required by law.

Article 7 (Obligations of operator)

1. If the operator deems that complaints raised by users are justified, he/she must process them as quickly as possible. If it is difficult to process a complaint quickly, the operator must do its best to post a notice or send a message or e-mail to the user promptly.
2. In order to provide a continuous and stable site, the operator may request the site to repair or restore the facility without delay in the event of equipment failure or loss. However, in the event of a natural disaster or unavoidable reasons for the site or operator, site operation may be temporarily suspended.

Article 8 (Member's Obligations)

1. Members shall comply with the matters prescribed in these Terms and Conditions, all regulations, announcements, and operational policies prescribed by the operator, and shall not engage in any other acts that interfere with the work of the site or damage the reputation of the site.
2. Members may not transfer or gift the right to use the service or any other status under the service agreement to another person without the explicit consent of the site, and may not provide them as collateral.
3. Customers must pay considerable attention to managing their ID and password, and cannot provide their ID to a third party for use without the consent of the operator or site.
4. Members must not infringe on the intellectual property rights of the Operator, the Site and any third party.

Article 9 (Provision of Services)

1. The company provides automatic measurement services based on artificial intelligence to its members.

Article 10 (Change in Service Content)

If service content is added or changed, the necessary information will be announced or notified to members.

Article 11 (Service use hours and restrictions)

1. The service operates 24 hours a day, 365 days a year, unless there are special business or technical disruptions. However, the service may be temporarily suspended at times set by the company for regular system inspection, expansion and replacement, and if the service is suspended due to scheduled work, advance notice will be announced through the website, etc. In addition, if there are unavoidable circumstances such as the occurrence of a critical bug, server device defect, communication interruption, or emergency security problem resolution that the company cannot notify in advance, the company may notify after the fact.
2. The company's service provision period for members is from the date of the company's consent to use until the termination of the service use contract or termination of the service. In the case of purchase service, the service period starts from the time the purchase is completed following identity verification.
3. The company may set usage limits for each service to provide stable services. Additionally, the company can divide the service into certain ranges and set the available time for each range. In this case, the company will announce the details on its website.
4. A member shall not engage in any of the following acts, and where he/she commits such acts, the site may restrict the use of the member's service, take legitimate measures to correct the acts, terminate the use contract, or suspend the service for a fixed period.
- Registering false information when registering as a member or changing information after registering
- Interfering with others’ use of the site or stealing information
- Impersonating a site administrator, employee, or official
- Actions that infringe upon the moral rights or intellectual property rights of the site or other third parties or interfere with business operations.
- Illegal use of another member’s ID
- Collecting, storing and disclosing personal information about other members without their consent
- Actions that are objectively judged to be linked to crime
- Any act that violates other relevant laws and regulations

Article 12 (Termination of Service Use)

1. If a member wishes to cancel the use contract with the site, the member must apply for registration cancellation online. Meanwhile, the termination of the site use contract must be done separately from the termination of use of the site.
2. As soon as a cancellation request is made, the site-related programs provided by the site are automatically deleted from the membership management screen, so the operator can no longer view the cancellation applicant's information. Loss of access to information stored on the site by the user is the sole responsibility of the user in the case of cancellation requests.

Article 13 (Management of posts)

1. The operator is responsible for managing and operating the site's posts and materials. The operator must always monitor for posts and materials violating the terms and standard of the site, and when posts and materials in violation are discovered or reported, he/she must delete the posts and materials and issue a warning to the member who registered them. Meanwhile, since the poster is responsible for the posts posted by users, members themselves must not post posts that violate these Terms of Use.
2. If there is a request for correction from a public institution such as the Information and Communication Ethics Committee, the operator may delete or move the posting without the member's prior consent.
3. The criteria for judging unacceptable posts are as follows.
- If the content severely insults or damages the reputation of other members or third parties.
- When disseminating or linking to content that violates public order and morals
- If the content promotes piracy or hacking
- In the case of commercial advertising
- If the content is objectively recognized as being linked to a crime
- In case of violation of copyright or other rights of other users or third parties
- If it is judged to be in violation of other relevant laws and regulations
4. If the site and operator receive a request from a third party to suspend postings due to defamation or infringement of intellectual property rights, etc., they may temporarily suspend posting (suspend transmission), and when a lawsuit, agreement, or other decision by a related organization is made between the requestor for suspension of posting and the registrant of the posting, and is filed on the site, the site and operator must comply.

Article 14 (Storage of posts)

If the site operator discontinues this site due to unavoidable circumstances, he/she must notify members in advance and strive to take all measures to facilitate the transfer of posts.

Article 15 (Copyright on posts)

1. The copyright of posts posted by members on the site belongs to the member who posted them. Additionally, the site cannot use posts commercially without the publisher's consent. However, this does not apply in the case of non-profit purposes, and the site has the right to publish within the service.

2. If the operator determines that the content or postings on the site that a member posts or registers fall under Article 13 as an unacceptable post, he or she may delete, move, or refuse registration without prior notice.

Article 16 (Compensation for Damages)

1. All civil and criminal liability arising from this site lies primarily with the member.
2. If the damage suffered by a member from this site is caused by force majeure such as a natural disaster or due to the member's intention or negligence, the site will not compensate for the damage.

Article 17 (Exemption)

1. The operator is exempt from liability for the member's failure to obtain the expected benefits from the site's services, or for damages arising from the member's choice or use of service materials.
2. The operator is exempt from liability in the event of a failure of this site's service base or telecommunication services provided by other telecommunications carriers, and damages incurred in connection with this site's service base shall be subject to the site's terms of use.
3. The operator does not assume any liability in relation to materials stored, posted or transmitted by members.
4. The operator is not responsible for any activities (including data transmission and other community activities) between members, between members and third parties, or between members within or outside of this service.
5. The operator is not responsible for the content, including the authenticity, reliability, and accuracy, of any materials posted or transmitted by members or any materials that members may receive through this site.
6. The operator is not responsible for any damages arising from trade in goods between members or between members and a third party through the service.
7. The operator is not responsible for any disputes that arise between members or between members and third parties without any cause attributable to sysop.
8. The operator is not responsible for any damages suffered by members due to system failure that may occur without intentional or serious negligence during the management, inspection, repair, and replacement of equipment such as servers or during the operation of software, system failure due to third party attack, or distribution of computer viruses for which no response method has been developed by renowned domestic or foreign research institutes or security-related companies, or other force majeure reasons beyond the control of the operator.

Article 18 (Refund of usage fees)

1. If there is an overpayment in the member's usage fee, the company may offset the overpayment amount from the member's next month's usage fee.
2. If a member requests a refund for the overpayment amount before offset, the company will return the amount to the member through the payment method used by the member.
3. If the accumulated service outage time exceeds 8 hours in a month without prior notice due to reasons attributable to the company, the company will provide free service equal to the amount of outage time.

Article 19 (Jurisdiction)

The law of the Republic of Korea applies to disputes that arise between members and the company, and the courts of the Republic of Korea, which have jurisdiction under the Civil Procedure Act, are the competent courts.


(Enforcement date) These terms and conditions will be effective from March 12, 2024.

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